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inspire HR not turning on

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‎09-09-2020 18:58

‎09-09-2020 18:58

less than 1 year old. Chaged it today. At last sync says I have 57% battery (3hrs ago). Now it will not turn on, reset, vibrate or charge. No damage to unit. It was working fine all day today. Any suggestions? 

Thank you!

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3 REPLIES 3

‎09-09-2020 19:02

‎09-09-2020 19:02

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

Stepping in the U.S.A. since September 2013. Android 14

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‎09-09-2020 20:47

‎09-09-2020 20:47

I'm having the same problem. This morning my watch did not detect it was a new day so I started out today with 10000 steps. Then this afternoon, I tried to reboot it (was at 88% charge). Watch just turned off and never came back on. Not sure what to do? 

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‎09-09-2020 20:50

In response to Rhonjohn

‎09-09-2020 20:50

@Rhonjohn if you can't restart it, get with support. Information to contact them is in the post above yours.

Stepping in the U.S.A. since September 2013. Android 14

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