inspire HR screen stopped working

[Lily.Moon]

Hi all,

once again, my fitbit is playing up. Between having the first one with a blank screen, second one with the dongle broken off where the strap attaches, it seems to me I get a new issue every year with this one. 

Now, my screen was white in the morning. Tried resetting it a few times, changed a clock face a few times, and now even though it's no longer white, the picture had been broken in two and swapped places. Quite hilarious when I set the sheep as my clock, but otherwise useless. 

I don't know if just Inspire range is buggy, or all fitbits, but having to complain here every year about a different issue is ridiculous. So far you have been kindly replacing them (wondering is that's a good business model for the company), but if this is not fixed this time, I will be leaving and not coming back to fitbit. 

Kind regards,

Tena

Moderator Edit: Clarified subject

[MarreFitbit]

Hello, @Lily.Moon. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Inspire HR before posting here. We‘re taking your comments and sentiments in regards to our products into consideration.

Since you've exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.