inspire fitibit

[patc1221]

I bought an inspire today to replace by zip which I couldn't sync to my laptop anymore.  

Anyway, it's charged, I've followed the directions and it will not sync to my laptop.  Do I need to

download the fitbit connect app again?  It says the service has stopped.  And when I go to my acct and tap on my name and the date, set up a new device does not show.  Tricks?  Tips?  

[Odyssey13]

Hi @patc1221  here is the article on setting up, with some links to troubleshooting - click to go there.

[patc1221]

No, I've done all of that.  The problem is I have an acct, but it won't let me set up the device - fitbit inspire.  It takes me to a page that says it's expired.  I've tried setting up a new fitbit connect, still nada.  

[Odyssey13]

Did you try removing the Zip and then adding the Inspire as a new device on an existing account?