ive tried all the troubleshooting steps, and talked with help and its still not syncing

[Jen_Su]

ive tried everything and its still not syncing, hasn't sync for 8 days, anyone else having this issue and could maybe help a girl out

[Odyssey13]

You try anything here on the article for trouble syncing? see if any of this helps - click to read

[Jen_Su]

ive tried it all

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

[Jen_Su]

its not on the list of compatible devices but the android version is good enough but its not strictly not compatable

[Odyssey13]

here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "