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no celebratory picture/buzzing when reaching goal

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‎07-09-2019 10:24

‎07-09-2019 10:24

I have seen this posted by others but have not seen a resolution.

I have tried the factory reset, re-syching, everything  

I had my fitbit for 2 weeks but returned it because I wasn't getting the buzzing or fireworks on my Inpire. I have had a new one for 4 days and same thing.  It was escalated but they told me to return it to them.

They told me that they have not had this complaint before from other people?   

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‎07-10-2019 08:56 - last edited on ‎06-29-2025 07:31 by Fitbit Moderator

‎07-10-2019 08:56 - last edited on ‎06-29-2025 07:31 by Fitbit Moderator

@book-girl, a warm welcome to our Community!

Let me help you with your goals celebration feature on your Inspire device and thank you for troubleshooting this issue. Make sure that your Inspire isn't in the Do not Disturb mode by long pressing the button and making sure the notifications are on. Also change your goal, save and sync then set your desired goal, save and sync again and see if this helps.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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