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"Check Charger Battery is not charging" on Inspire 2

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‎10-10-2022 12:46 - last edited on ‎12-18-2022 17:40 by Fitbit Moderator

‎10-10-2022 12:46 - last edited on ‎12-18-2022 17:40 by Fitbit Moderator

"Check Charger Charger is not working" appears when I plug into wall outlet! THANKS FOR ANY PROMPT ASSISTANCE!

 

 

 

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‎10-16-2022 05:25

‎10-16-2022 05:25

@Gmc2018  Does the same thing happen in different wall outlets or with different charging boxes or USB ports?  Please try cleaning the charging contacts on your Inspire 2 with some alcohol and a toothbrush.  Gently clean the pins on the charger with alcohol and a cotton tipped applicator.  Look at the pins on the charger and make sure they haven't been damaged.  Users of other models have reported that a charging pin got depressed in.  I haven't read a report like this with the Inspire 2.  If the charger is damaged, you will need a replacement.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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