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"Fitbit notification service not running" error on Huawei P30 Pro

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‎02-16-2020 07:53 - last edited on ‎02-21-2020 07:09 by Moderator Alum

‎02-16-2020 07:53 - last edited on ‎02-21-2020 07:09 by Moderator Alum

My Fitbit constantly shows the "Fitbit notification service not running" error every time I try to connect it to my Huawei P30 Pro.

Phone synchronizes with no issue and shows the exercise notifications all the time. 

I have updated all permissions: phone, app, device and it still does not work. Both my phone and app are up to date with no pending software updates.

Any ideas on how to fix this? 

 

Moderator edit: Subject for clarity

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‎02-18-2020 12:08 - edited ‎02-21-2020 07:09

‎02-18-2020 12:08 - edited ‎02-21-2020 07:09

Nice to see that you're digging into the Forums @lmora89, let me give you a warm welcome to our Community.

 

Thank you for the information that you've provided on your post. I really appreciate all the steps that you've tried in order to fix the issues with your Fitbit notifications. Our team is aware of this situation and they're working to bring a solution to all our Android users. Your feedback will not be taken for granted. 

 

Please give it a try and keep me posted on the resolution.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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‎05-12-2020 05:52

In response to YojanaFitbit

‎05-12-2020 05:52

I am experiencing the same issue and it is May 2020. Any updates?

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