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"Let's Go" button not working on Inspire HR

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I can navigate to any excercise but the "Let's Go" button is not responsive on any exercise. I have restarted the device several times but to no result.

It's connected to samsung S9 phone.

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

Welcome to the Fitbit Community, @Ivogluhche.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:

 

  1. Confirm the steps to restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have the same issue and have tried all the above and it's still not working? Please help!

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I've tried these, multiple times. The fitbit simply isn't working. The arrow wobbles when I try to select an activity, but won't 'go'. Very frustrating and disappointing.  Thinking I might return my device...

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