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setting up 2 unique fitbit accounts on one device

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‎07-21-2022 13:35 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎07-21-2022 13:35 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

I have a fitbit account previously set up. I bought my mom a fitbit, but found out her phone is not compatible. It is an Android 7 and apparently fitbit no longer supports anything lower than a Android 10. I cannot set up the fitbit on her phone and so would like to set up her fitbit on my chromebook where I already have my fitbit set up. Is there a way to do this? Also, too late to return fitbit.

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‎07-21-2022 13:38

‎07-21-2022 13:38

Hi @Nornie you'd need to log out of your account to set her up, but these newer devices need to be set up with a compatible smartphone. You have one of those? You can share the same computer or phone as long as you log in and out as needed.

Stepping in the U.S.A. since September 2013. Android 14

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