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this app is no longer shared with you. to use it you must buy it from the app store

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nothing is working - steps weren't registering this morning on my wrist device so I put it in walk mode and carried my phone around -steps didn't register but distance did - then I did the update and I am now getting the above message - the app won't open on my iphone at all now and the app store isn't even giving me the option of buying it.  

how can I fix this and get my fitbit to work again?

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Yes. I lost almost everything. 

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I have tried deleting the app and reinstalling, tried offloading but I am still having an issue. The app shows calories used but not steps or distance or battery %. Very frustrated!

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