help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

what kind of product do i have?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-19-2020 16:20

‎10-19-2020 16:20

on the label, it has

fbn412bkcap

 

upc: 81113805136

 

215d6a472902

 

i can't find much information while searching those numbers. 

 

660-0538-01 b

 

it was made in 2017. thanks.

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-19-2020 17:31

‎10-19-2020 17:31

Hi @preppystud  it's not an Inspire as they were released later. It could be an Alta or Alta HR. You have a picture of it ?

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
5 REPLIES 5

‎10-19-2020 17:31

‎10-19-2020 17:31

Hi @preppystud  it's not an Inspire as they were released later. It could be an Alta or Alta HR. You have a picture of it ?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-20-2020 12:32

In response to Odyssey13

‎10-20-2020 12:32

https://photos.app.goo.gl/eXeMMNZp19CskhdR8 

Best Answer
0 Votes

‎10-20-2020 13:20

In response to preppystud

‎10-20-2020 13:20

That pic certainly looks like the back of my Inspire...

Best Answer
0 Votes

‎10-21-2020 16:18

In response to preppystud

‎10-21-2020 16:18

it only has 3 dots on the back and a speaker like thing. i don't see it has those 3 clear windows on the back. so i don't think that it is an alta.

Best Answer
0 Votes

‎10-22-2020 02:01

In response to preppystud

‎10-22-2020 02:01

It's definitely an Inspire, here's a picture of mine. 

 

IMG_20201022_100043_698.jpg

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer