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why can't i connect inspire to my mac??

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‎03-16-2020 02:13

‎03-16-2020 02:13

I just got a Fitbit Inspire- given as a gift.  The setup process is terrible- and does not seem to be compatible with my Mac.  When I am asked to select the device I am trying to connect, the Inspire does not appear as an option.  What am I doing wrong??

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‎03-16-2020 05:29

‎03-16-2020 05:29

Hello @Annagg and a warm welcome.  I'm sorry, but the Inspire can't be set up on a Mac with Fitbit Connect.  You need a compatible smartphone/tablet or a Windows 10 PC with the Fitbit app.  See p 7-8 of the Inspire manual. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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