help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

0% charge, not waking up, black screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2020 02:09

‎08-01-2020 02:09

I live in Bangladesh and got my product imported. No point of warrenty. Using fitbit versa for like 1.5 years. 

One fine day it seemed troublesome so I wanted to reset to factory, and boom. 

Not waking up, once it showed a 0 percent charge but now no more. I am struggling with it for a few days. 

Please help. 

No the button holding things are not helping. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-01-2020 02:34

‎08-01-2020 02:34

Hi @Shom3e It sounds like it has died unfortunately, so there is nothing anyone can do. If you are able to contact Customer Support  they might give you a discount on a new one, but it is unlikely they would replace it if it is out of warranty. Sorry for the bad news 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer