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10,000 steps badge inquiry

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‎06-02-2018 18:19 - last edited on ‎06-03-2018 05:58 by Moderator Alum

‎06-02-2018 18:19 - last edited on ‎06-03-2018 05:58 by Moderator Alum

I just completed my first day with my new Versa. I put in a little over 9000 steps but I received a badge for completing 10,000 steps? 

 

Not a good start.

 

 

Moderator edit: subject for clarity

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‎06-03-2018 06:00

‎06-03-2018 06:00

A warm welcome to the Community @Terry1138.

 

It's weird to hear that you received the Sneakers badge when you didn't reach the 10,000 steps. Could you please provide me with a screenshot of your steps of that day by following the instructions provided in this post?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-03-2018 07:33

In response to AlejandraFitbit

‎06-03-2018 07:33

Hi

I've attached part of the dashboard showing I had only walked 9,226 steps on Sat.

But I got the Sneakers badge for completing 10,000.

Even adding the 633 steps from Thursday wouldn't bring it to 10K steps.

Dashboard2.jpg

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