2nd Fitbit Versa's screen fallen out of frame

[2cutemari]

This is my 2nd Versa that screen has fallen out of of it's frame. I am wondering if this is a common thing. I had a Fitbit of some from for the last 5 years and now im thinking to purchase another brand. this last one was never wore in the shower and i followed the directions of cleaning it and keeping it as dry as possible. I have had an Alta HR, two Charge, one Charge 2, one Versa, and now two Versa 2. The only reason I would upgrade of my previous Fitbit would fail. Does anyone else feel as these products don't last? saying all that I'm trying to figure out if its worth getting a new one with the 35 percent discount Fitbit gave me.

Moderator edit: format

[DavideFitbit]

Hi @2cutemari, welcome to the Fitbit Community forums. 

Thank you for sharing all the information about what you've been experiencing with your Versa watch.  

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Have a great day! 

[2cutemari]

Yes, thank you.

--
Wilmarie Jeremy

[DavideFitbit]

No problem @2cutemari!