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2nd Fitbit, both have just gone blank.

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‎11-24-2019 09:15

‎11-24-2019 09:15

My first one lasted about 5 months and was replaced free of charge.  (Great customer service),  however the second was only 3 months old and has done the same thing.  Tracking, registering on my phone, but the screen is blank.  Tried all the reset instructions.  Am I too sweaty?  Why is this happening again? 

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‎11-24-2019 09:37

‎11-24-2019 09:37

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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