help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

3.2 Update of the Fitbit app not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2019 11:10

‎07-25-2019 11:10

Hello,

I updated the fitbit app Monday 7/22 with the newest release. My dashboard looks like the old one still. Chatted with the help team and they told me to uninstall re install the app, but still the same old thing. They then said they have to bring this up as a bigger issue and asked what type of phone and iOS i have...not sure what that has to do with anything. Anyone else have this issue?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-26-2019 00:49

‎07-26-2019 00:49

As far as I know the new dashboard layout is still being rolled out. Updating the app means that your phone is ready to accept the new design but it doesn't mean that you'll get it straight away - you'll need to wait until fitbit roll it out to you.

Best Answer
0 Votes