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4-5 minutes delay in Heart rate readings? Versa 2

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‎12-27-2019 10:16 - last edited on ‎01-08-2020 08:34 by Moderator Alum

‎12-27-2019 10:16 - last edited on ‎01-08-2020 08:34 by Moderator Alum

If i'm laying down in bed and at 65 BPM and i get up and start jumping around it will take my Versa 2 about 4-5 minutes to show any change on my BPM, my polar strap shows it instantly. This is a problem for me as i am a boxer and i have 1 minute rest between rounds and i need to manage my BPM.

Is there a fix for this?

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‎01-08-2020 08:37 - last edited on ‎11-13-2024 09:37 by Fitbit Moderator

‎01-08-2020 08:37 - last edited on ‎11-13-2024 09:37 by Fitbit Moderator

Hello @iZews, welcome to the Community forums. Sorry for the late response. 

Thank you for sharing all these details about what you've been experiencing with your Versa 2 and the heart rate information that is taking some time to update.  

Before considering other options, and if you feel that the heart rate reading is too slow, I would recommend to try performing a restart and to follow all the instructions in this article to improve the accuracy of heart rate information in general: How to I improve the accuracy of my heart rate rate reading?  This has been useful to other users who have experienced something similar. 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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‎11-27-2022 16:37

In response to DavideFitbit

‎11-27-2022 16:37

I’m experiencing the same thing on my Versa 2 which I’ve never had delays before.  I literally bought this for the heart rate function and now it’s always stalled on a number and takes forever to update. Even with the app open, there is a huge delay.  I’ve restarted it, looked at settings, cleaned the face and back side connections etc.  

 

It would be a huge shame if my barely old Versa 2 is already garbage.  Were  there software changes recently?  I never had this issue for years. 

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