04-18-2020 06:22
04-18-2020 06:22
Held down button when leant on wrist and came up with Red Cross saying data couldn’t sync or something. And now I’m trying to re set up through app and not going passed 10%? Help. All my data will be lost now too
04-18-2020 09:53
04-18-2020 09:53
Hi @jessa1001, welcome to the community.
Have you tried the troubleshooting steps below from the following help article (here)?
UPDATE FAILED OVER BLUETOOTH
If you have trouble updating your watch over Bluetooth, try these steps to resolve the problem:
If the update fails, restart your phone and retry the update.
If you still have trouble updating your watch, contact Customer Support.