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Active minutes and calories burned not accurate

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‎07-04-2019 05:45 - last edited on ‎07-07-2019 14:59 by

‎07-04-2019 05:45 - last edited on ‎07-07-2019 14:59 by

both active minutes and calories burned seemed to have gone a little wild...

not accurate at all

any advice??

 

 

Moderator edit: subject for clarity

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‎07-07-2019 15:02 - edited ‎07-07-2019 15:03

‎07-07-2019 15:02 - edited ‎07-07-2019 15:03

Welcome to the Fitbit Community @teffney13. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing that your active minutes and calories burned are not being tracked accurately. Thank you for your efforts to resolve the issue. Upon checking with our support team, I was told that you have already contacted them and that they were able to help you. 

 

I'll be around if you need further assistance.Robot Happy

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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