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Active minutes disappearing and calories lowering

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I just got back from a walk and synced my fitbit. It told me I had 73 active minutes and I had also hit my calorie target for the day. I came back into the app about 15mins later to find I now have zero active minutes and my calories have dropped by over 100 so I no longer have hit my daily target for either of these. 

Lately i have had to keep forcing stop the app on my phone because it keeps saying "no device found". I have also regularly restarted my versa. 

I'm getting really frustrated because it used to work so well and I love tracking what I'm doing!!! 

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