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Active minutes don't change

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‎06-15-2019 12:05 - last edited on ‎06-16-2019 16:22 by

‎06-15-2019 12:05 - last edited on ‎06-16-2019 16:22 by

My watch keeps showing 1,440 active minutes for the last three days. I have done a complete factory reset and it worked for a while but all of a sudden I have max active minutes. All apps up to date 

 

 

Moderator edit: subject for clarity

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‎06-16-2019 16:21

‎06-16-2019 16:21

Hi @ltmm, it's nice to see you again in our Community Forums!

 

I appreciate your participation in the Forums and sharing your experience with your Fitbit Versa showing 1,440 active minutes for the last three days. Thank you for your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to investigate further and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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