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Active minutes not loffing on Versa

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‎06-12-2018 03:33

‎06-12-2018 03:33

Hi Could anyone help. My versa has suddenly stopped logging my active minutes. I have restarted my watch and my phone but neither have worked. Can anyone give any suggestions? Thanks

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‎06-12-2018 04:49

‎06-12-2018 04:49

Same thing is happening to me. Any activity I did yesterday afternoon (steps, active minutes) is not showing up, even though it says versa is synced. It’s also logging those same steps, saying I’ve already taken that many today as well. 

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‎06-12-2018 23:49

In response to TinaB12

‎06-12-2018 23:49

Same problems on the Versa in the Netherlands. I now wear my Alta hr on my right for activity tracking and my Versa on the left for only stairs and steps grrrrr. Not one response from Fitbit! 200€ Versa 100€ for the metal band down the drain.

 

Anyone with a solution for Android Oreo? 

Test it on windows 10, Galaxy Note 4 android 7 and on my Nokia 8 Oreo. Nothing works only the setup as mentioned above. So sad. 

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