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Activity monitoring and reporting for Heart Rate has stopped.

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‎08-27-2020 02:37 - last edited on ‎08-28-2020 11:55 by Fitbit Moderator

‎08-27-2020 02:37 - last edited on ‎08-28-2020 11:55 by Fitbit Moderator

Hello,

 

On my Fitbit Versa, the activity monitoring and reporting for Heart Rate has stopped.

 

I have followed all the resolution steps advised by theandroidguy (last updated: August 5, 2020) but the Heart Rate continues to not show and remains missing.

 

It is paired with my iPhone 7.

 

Moderator Edit: Clarified subject

 

Is a permanent fix due in an up and coming software update?

 

Is there an effective interim fix to apply a provisionary patch or workaround for this issue?

 

Regards,

 

DGotan

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‎08-27-2020 05:02

‎08-27-2020 05:02

You have a Versa 3?? I didnt think they were out yet. 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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