02-20-2023
08:18
- last edited on
02-24-2023
06:12
by
MarreFitbit
02-20-2023
08:18
- last edited on
02-24-2023
06:12
by
MarreFitbit
Having received my new Fitbit Versa 2 today I am disappointed that the majority of UK Banks are not supported. There is a list but from that list only 2 are UK banks. I have 3 UK banks and none of them are accepted. I had been considering getting an Apple Watch with the same features as the Fitbit versa 2 but with Apple Pay. What swung it for me was Fitbit pay so stuck with Fitbit. Really disappointed
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-24-2023 06:23 - edited 07-29-2023 04:19
02-24-2023 06:23 - edited 07-29-2023 04:19
Hi there, @njb74. Welcome to the Community Forums.
As @LZeeW has mentioned, please note Fitbit has offered the tools to allow a bank to make their credit cards available on Fitbit Pay. Then, it's up to each bank to take the next step in connecting their cards to Fitbit.
If you don’t see your bank on the list, you can contact your bank in a private communication or on social media and tell them that you want to use Fitbit Pay to make contactless payments from your Fitbit device.
Thank you so much for your feedback and for participating in our community!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-20-2023 12:00
02-20-2023 12:00
Hello @njb74 and welcome to the Community. Individual banks need to make a financial investment to participate in Fitbit Pay. If you look at the list of US banks, it looks like a lot. But there are over 11,000 banks in the US. Most don't participate. In my opinion, you shouldn't be stuck with a device that doesn't meet your needs. Are you in the return window?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-24-2023 06:23 - edited 07-29-2023 04:19
02-24-2023 06:23 - edited 07-29-2023 04:19
Hi there, @njb74. Welcome to the Community Forums.
As @LZeeW has mentioned, please note Fitbit has offered the tools to allow a bank to make their credit cards available on Fitbit Pay. Then, it's up to each bank to take the next step in connecting their cards to Fitbit.
If you don’t see your bank on the list, you can contact your bank in a private communication or on social media and tell them that you want to use Fitbit Pay to make contactless payments from your Fitbit device.
Thank you so much for your feedback and for participating in our community!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...