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Adding a new Fitbit to existing account

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‎08-10-2022 09:53 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-10-2022 09:53 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

I have broken my Versa 3  I have bought a replacement. If I just add a new device to my existing account will I lose all of my data from my broken one. Also, does it start from scratch again ie, having to wait 2 weeks for stats to correlate? TIA. Mrs Clumsy Fitbit Killer!

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‎08-10-2022 11:37

‎08-10-2022 11:37

Hi @Debbz69  set up as a new device on an existing account and your history will be there for you to continue the journey. Your data is safely stored on the Fitbit servers, so it's there for you.

Stepping in the U.S.A. since September 2013. Android 14

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