07-19-2022 20:56
07-19-2022 20:56
My Versa Lite has my stride as too short and therefore calculates my walked distance incorrectly. I have tried to follow instructions found on this forum to adjust the stride length, but can't seem to be able to follow the directions. I have walked a known distance (seven miles) and my Fitbit indicates I have only walked six miles. How do I fix that?
Best Answer07-20-2022 10:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-20-2022 10:03
To adjust stride length on phone app:
Day of exercise tile > gear icon (near top right) > Stride length
In your case, assuming you Fitbit measurement of 6 miles was not using connection to phone's GPS, multiply walking stride length by 7/6 (or 1.167).
Best Answer07-20-2022 10:18
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2022 10:18
Thanks for getting back to us @Byrl. Thank you for sharing your stride length inquiry.
You can measure your stride length manually and add it to your Fitbit account.
How do I measure my stride length?
How do I add my stride length to my Fitbit account?
Thank you for your assistance @JohnnyRow.
Have a nice day.
Best Answer07-20-2022 18:12
07-20-2022 18:12
Best Answer07-20-2022 18:15
07-20-2022 18:15
Best Answer07-20-2022 18:26
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-20-2022 18:26
Best Answer