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After my Versa's update it's no longer receiving email notifications

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‎09-14-2020 16:32 - last edited on ‎09-15-2020 12:18 by Fitbit Moderator

‎09-14-2020 16:32 - last edited on ‎09-15-2020 12:18 by Fitbit Moderator

My Versa had an automatic update last week. Before the update receiving email on my wrist was an option. Now only calls,texts,and calendar are available for a quick glance on the Versa. There are no other options. Why did this change?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-15-2020 12:21

‎09-15-2020 12:21

Hi there @SusanMullen, welcome to the Community Forums. I'm sorry to hear that your Versa is no longer receiving your email notifications after the recent update, I understand where your concern is coming from. I'll be glad to help you with this.

 

If you haven't done so yet, I'd suggest taking a look at the help article: Troubleshooting quick tips fro iPhones.

 

Let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


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‎09-15-2020 12:53

In response to MarreFitbit

‎09-15-2020 12:53

I’m having the same problem, I can’t even find the notifications option under settings on my fit bit.

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‎09-29-2020 11:38

In response to MarreFitbit

‎09-29-2020 11:38

I followed the info in troubleshooting. I can’t see any option to add notifications from either gmail or the I phone mail app. In the past my gmails synced. I cannot even find anywhere to give permission.

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