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After recent update Versa 2 shut off but is charged

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‎08-18-2021 14:00 - last edited on ‎08-18-2021 19:27 by Fitbit Moderator

‎08-18-2021 14:00 - last edited on ‎08-18-2021 19:27 by Fitbit Moderator

Has anyone had a power issue with the latest firmware update?  My fitbit was fully charged and working this morning and now has just shut down.

 

Moderator edit: updated subject for clarity

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‎08-18-2021 19:26

‎08-18-2021 19:26

Welcome to the Fitbit Community, @tmwp.

 

Thank you for the information provided.

 

To resolve battery issues, we recommend following these troubleshooting steps.

 

Whether you continue having difficulties with your Fitbit Versa 2, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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