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After update Versa 2 zone minutes points wont register

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‎11-10-2020 14:29

‎11-10-2020 14:29

Dear

 

I have updated my Versa 2 with the latest update. After that my ‘activity minutes’ became ‘zone minutes’ but the zone minutes wont register of both my workouts (today and yesterday). Also my workout of today shows different zones in colour and defenitly exceeds the heart rate trashold but still shows all my minutes ‘under the zone’. 

someone the same issue? Or any help?

I reinstalled the app, etc. But nothing helps.

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‎11-17-2020 05:25 - last edited on ‎09-05-2024 17:33 by Fitbit Moderator

‎11-17-2020 05:25 - last edited on ‎09-05-2024 17:33 by Fitbit Moderator

Hello @MaureenDW and welcome to the Help forums.  Sorry that no on answered your question until now.  It seems there was a one day glitch for all users with this firmware update.  It happened to me.  Everything was fine the following day.

Are you still having problems or is your Versa 2 working normally?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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