05-06-2018 11:09
05-06-2018 11:09
The airpods will not stay connected to pandora with or without my phone
05-09-2018 12:19
05-09-2018 12:19
Hi there @Shawnzy, good to see you are participating in our Fitbit Community! I would like to know more about the issue you are experiencing? To start with, how it goes so far? Is the issue still persisting?
Do you have your headphones pair to your phone or directly to the Fitbit Versa? What is the source of music while you are experiencing this issue, is the Versa or your phone?
Is it possible that your phone is interfering with your Airpods if they are connected to your Fitbit Versa. If it so, go to your Bluetooth settings and look in the list if your Airpods are as "Connected". Is this is the status, tap and disconnect them.
For more information, review this help article: How do I connect Bluetooth audio devices to my Fitbit watch?
See you later and hope this helps.
"Great things are done by a series of small things brought together.” What's Cooking?
05-09-2018 12:59
05-09-2018 12:59
I have the Airpods paired directly to the versa marked them as disconnect from my phone. i am using them with Pandora plus app for music.
I did have the flyer headphones work just fine with versa Pandora music but had to return them cuz they hurt my ears. too big
05-13-2018 20:19 - edited 06-11-2018 11:47
05-13-2018 20:19 - edited 06-11-2018 11:47
I am not connected to my phone only versa. I am using the Pandora app for music. I have disconnected from the phone through Bluetooth settings. It is still an issue tried them again tonight. Fine for three blocks than crackle and nothing no sound reconnect go for a block same thing all over again.
06-11-2018 11:32 - edited 06-11-2018 11:49
06-11-2018 11:32 - edited 06-11-2018 11:49
Update: I was able to run for 2.5 miles with pandora music, I did half to run in silence since the music stopped but it did restart and started playing again. Does anyone know if it is because of other wifi or homes bluetooth interference that I am passing? I don't have my phone's bluetooth or wifi with so it isn't me. The loudness of my headphones is random and i can't control it with the + - buttons.
08-14-2018 11:40
08-14-2018 11:40
I have the exact same problem. It is so frustrating! I hope someone has a fix so I can continue to run without my phone.
10-29-2018 13:58
10-29-2018 13:58
i never got a new message. Is this being worked on? i have done everything possible see previous post to trouble shoot this. And I am still needing to hit stop and play when it cuts out which can be every two minutes. Frustrating
01-10-2019 01:05
01-10-2019 01:05
I am having this same issue.
I am going to try the deezer app and see if it works out better.
Seems to happen mostly when there is high traffic
01-13-2019 09:36 - edited 01-13-2019 09:37
01-13-2019 09:36 - edited 01-13-2019 09:37
Did Deezer work better?
01-13-2019 10:26
01-13-2019 10:26
01-13-2019 11:05
01-13-2019 11:05
01-13-2019 12:20
01-13-2019 12:20
01-13-2019 12:35
01-13-2019 12:35
08-07-2019 14:10
08-07-2019 14:10
The music Pandora on the versa is working great with my Airpods, it crackles sometimes but it doesn't cut out completely any longer. I notice it works better if I run with my hands closer to my ears which I do anyway.