Alarms and notifications screen appears when pushing Versa's button

[jhedrick]

I have a versa i got for christmas, for the last several days, most times when i hit the buttin to check time or steps there is a screen to turn alarms and notifcations on and off up. I cant get the screen to go away. Additionally the versa continually vibrates at some points and rotates back and forth from home screen to this notification screen. It has woken me in middle of night last 2 nights constantly vibrating.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@jhedrick welcome to our Fitbit Community! I'm sorry for the late response. However, I'm happy to assist you with your Fitbit Versa since it goes to the alarms and notifications screen when you push the button.

Please restart your Versa as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face. After this, monitor your Versa and see if the issues get fixed.

Keep me posted on the outcome! 😀