Alexa app on my Versa 2 doesn't understand what I'm saying

[Swatii_i]

Alexa cannot understand what i say and is asking everytime to say again. I have tried installing the app again, set the device up again, but still the issue persists.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

@Swatii_i It's nice to see you around the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

Have you recently switched to the Google Assisting while using Alexa? Note that you can have only 1 active voice assistant at a time. To switch to a different voice assistant, first disconnect your active voice assistant. For more information, see How do I disconnect my voice assistant?

If the issue persists, see What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

[Swatii_i]

Hi, this is to let you know that i own versa 2 and there is no optionto switch to google assistant. Alexa is already creating so much problem for me.prompts to complete setup everyday!  Suggest pls. Have already tried troubleshooting.