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Alexa is not working on my Versa 2

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‎06-07-2023 02:16 - last edited on ‎06-07-2023 04:40 by Fitbit Moderator

‎06-07-2023 02:16 - last edited on ‎06-07-2023 04:40 by Fitbit Moderator

My Alexa isn’t working. Says I need to activate it again. Can’t figure out how. Please help. ❤️

Moderator Edit: Clarified subject

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‎06-07-2023 04:46

In response to Julia_G

‎06-07-2023 04:46

Hi there, @KRay0903. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.

As a first approach, please follow @Julia_G's tips and recommendations. If the issue persists, please see What should I do if my voice assistant doesn't work on my Fitbit smartwatch?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎06-07-2023 03:02

‎06-07-2023 03:02

Hi, @KRay0903 , on your app, on the opening, Today, screen tap on your profile picture/icon top left to go to the Account screen.  On the Account screen tap on the Versa 2 image and then find Voice Assistant > Amazon Alexa > Sign in with Amazon.  Tap ‘Get started’ and then sign in to Amazon (or create an account if you don’t have one).  When you have completed the steps tap “close” to return to the Voice assistant tile.

I hope this helps.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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‎06-07-2023 04:46

In response to Julia_G

‎06-07-2023 04:46

Hi there, @KRay0903. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.

As a first approach, please follow @Julia_G's tips and recommendations. If the issue persists, please see What should I do if my voice assistant doesn't work on my Fitbit smartwatch?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes