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Alexa isn't working on my Versa 2

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‎03-27-2023 10:58 - last edited on ‎03-28-2023 07:55 by Fitbit Moderator

‎03-27-2023 10:58 - last edited on ‎03-28-2023 07:55 by Fitbit Moderator

Please please please….Can someone help!!!! I have a Fitbit versa 2 with a built in Alexa. When I click on Alexa it says ‘ask me something’. But when I speak she doesn’t come up with anything on the screen. I know she can’t speak because my watch doesn’t have a speaker(well I don’t think so lol). Would really appreciate some help! Thanks 

 

Moderator Edit: Clarified subject

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‎03-28-2023 07:58

‎03-28-2023 07:58

Hi there, @Leopardgirl. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

I hope we solve your issue soon. 

Maria | Community Moderator, Fitbit


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‎03-31-2023 08:15

In response to MarreFitbit

‎03-31-2023 08:15

Hi, no I haven’t. I’ve been told many things to try but still no luck. It’s a bit disappointing as obviously this was a present from my daughter and cost her a lot of money. I also would like to use Alexa. 

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