help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alexa no longer works since last update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2020 20:29

‎03-13-2020 20:29

I have a Versa2 and had no issues whatsoever until the last update. Now Alexa won't work. I used this feature alot for reminders, can anyone tell me a way to fix this? I still get my text messages and my set alarms, so WiFi is working. It also shows Alexa is connected, it just never picks up my voice or responds. No water damage, or damage of any kind to the watch. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-13-2020 21:29

‎03-13-2020 21:29

Is the microphone turned on? Found under settings. 

Best Answer
0 Votes