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Alexa only works half of the time.

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‎09-25-2019 14:46

‎09-25-2019 14:46

I am having issues with my Alexa connection on my Versa 2. Everyday I’m having to set up my Alexa in the app and sometimes my watch will tell me there isn’t a internet connection but there is. 

I’ve already tried deleting and re downloading my Fitbit app. 

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‎09-25-2019 17:57

‎09-25-2019 17:57

@Austynwj can you remove wifi from your Versa (delete wifi network from the fitbit mobile app and sync) and see if the problem persists on your wireless (4G)? If not, you can attempt readding wifi and rebooting your router.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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