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Alexa stopped working on my Versa 2

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‎11-01-2020 06:08 - last edited on ‎11-03-2020 08:22 by Fitbit Moderator

‎11-01-2020 06:08 - last edited on ‎11-03-2020 08:22 by Fitbit Moderator

Started getting the following error when attempting to use Alexa on my Versa 2:

There are no available items that can be used with the command "____". 

It was working fine then randomly stopped. I have restarted both fitbit and phone. Uninstalled and reinstalled apps & skills. 

 

 

Moderator Edit: Clarified subject

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‎11-03-2020 08:25 - edited ‎09-19-2023 05:49

‎11-03-2020 08:25 - edited ‎09-19-2023 05:49

Hi there @ProperDav, welcome to the Community Forums. I'm sorry to hear that Alexa has stopped working on your Versa 2, I understand where your concern is coming from. Thanks for trying to solve the issue prior to posting here, I'll be glad to help you.

I've seen that you got in touch with our Support Team about this and they're now helping you to get back on track. Please keep a lookout in your inbox to the email address associated with this Fitbit account.

Maria | Community Moderator, Fitbit


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