help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alexa thinks I'm in a different country-Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2021 07:38 - last edited on ‎06-25-2021 14:27 by Fitbit Moderator

‎06-23-2021 07:38 - last edited on ‎06-25-2021 14:27 by Fitbit Moderator

I'm stuck setting up Alexa for my Versa 2, for some reason Fitbit directs me to amazon.com when I am actually located in Italy, (though I am American) and sets my location to an American address. So for example weather is in the American city. How do I resolve this issue? I'd like to keep English as the language but change the country to Italy. Thanks in advance!

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-25-2021 14:21

‎06-25-2021 14:21

Welcome to the Fitbit Community, @Maxlax.

 

Thanks for your question.

 

I would recommend visiting the online Dashboard at fitbit.com > Settings > Personal Info.

Set as "Country" Italy from the dropdown menu.

Scroll down and set as "Language By Region/Country" United States (English).

 

For instructions on how to set up a voice assistant on your Fitbit Versa 2 please visit this article.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes