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Always buy a extended warranty

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‎06-15-2020 13:52

‎06-15-2020 13:52

Out of warranty and stoped working a little over a year and they suggest I buy I new one I will never buy a Fitbit Versa without an extended warranty after it just stopped working black screen nothing not charging does not turn on and can not be fixed !

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‎06-16-2020 10:21

‎06-16-2020 10:21

 I bought mine a few years ago and I've run into the exact same issue. I do not buy warranties normally and now I am kicking myself for not purchasing it for this device. Needless to say I am disappointed. Hoping I can get some sort of resolution with Fitbit.

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‎06-19-2020 06:19

‎06-19-2020 06:19

Bare in mind if you purchase using a major credit card, very often that gets you an extra years coverage through the card provider.  My daughters Charge 3 recently expired (6 months after Fitbit coverage ended) and after finding the sales receipt email and card statement online I have a claim in through Visa (signature card) for a refund.  My bank didnt actually acknowledge the coverage, I had to go through the usa.visa.com site to get the right number to talk to about a claim.  Mastercard and Amex offer similar perks.

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