An Exercise icon disappeared from the watch display

[Agnieszka.W]

An Exercise icon disappeared from the watch. I tried to restarting my watch, uninstal the app but it didn't help. Anyone had this problem before? Any ideas how to fix it? Thanks. 

[James291]

Hello, Try the following steps to make sure the Exercise app has not uninstalled somehow.

- In the FitBit app, at the top left select your face profile to get to 'Account'

- Select 'Versa 3' and Gallery

- Make sure the 'Versa 3' page is selected at the top

- Scroll down and you should see a list of the apps installed on the watch: Agenda, Alarms, Clocks, etc.

- The Exercise app should be listed and if you select that it should say it is installed.

- If not installed, you should be able to install it from the Apps page of the gallery.

Installing faces and apps can be slow and glitchy sometimes. You have to be patient and try again if necessary.

After this it would probably be best to contact FitBit support from the main website:

[ohkyredhead]

It’s not a versa 3 it’s a versa light.

[ohkyredhead]

I called fit bit they were no help at all.

[Agnieszka.W]

Thanks James 291. 

I tried this, the Exercise app is installed. It doesn't give me an option to uninstall.

The same thing happened to Timers icon (it disappeared, the same time the Exercise icon did), but after I uninstall and install it back it appeared on the watch.

I'll try calling Fitbit support.

Thanks again.