So, it seems my Versa is dead. No screen, no lights on the back, no vibrating when it's put in the charger. I've tried my charger, I've tried my wife's charger. I've tried multiple USB outlets, from computers, to power strips, to wall plugs. Nothing.
It's a month or two over a year old. I called support, they had me check a few things, then said, basically, it's dead, there's nothing we can do, here's a coupon for another device that would still cost a significant amount of money that I have no confidence that they will stand by if that one has a problem too. And reading the forums here, it's likely that anything I'd buy has a good chance of having issues.
Yah, I'm upset about this. We've owned Fitbit products for years, I liked my Versa, my wife likes hers, but now am unlikely to buy another Fitbit product unless they do something to correct this.
