Answer / Reject calls unresponsive on Versa with iPhone 6S

[wrjmusic]

My versa is connected to an iPhone 6S. When I receive calls, the answer and reject option shows up on the Versa screen but nothing happens when I touch either option, my phone keeps ringing. I wonder if anybody else has experienced the same issue. Everything else works just fine. Thanks! 

Moderator edit: updated subject for clarity

[AlvaroFitbit · Accepted solution]

@wrjmusic Welcome! It's great to see you around. Sorry to hear that you aren't able to answer or reject calls with your Versa. Please go to the bluetooth settings area on your phone and remove all the devices listed there. Restart your phone and restart your Versa by doing the following:

1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again. 

You will need to setup notifications again and test if this feature works after this process.

Let me know how it goes!

[wrjmusic]

Thank you so much for your quick reply. Issue solved! Much appreciated.

[AlvaroFitbit]

@wrjmusic happy to hear that my suggestions helped you fix this issue and thank you very much for confirming this as it may help other members in the same situation. 

I'll be around!