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App and Versa 2 aren’t matching up my Hourly Activity Goal

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‎05-31-2021 05:16 - last edited on ‎05-31-2021 17:03 by Fitbit Moderator

‎05-31-2021 05:16 - last edited on ‎05-31-2021 17:03 by Fitbit Moderator

I get my steps in for the hour but when I sync my app it doesn’t show up

on my page. This is frustrating because it happens a lot. I’ve reconnected my watch to the app restarted my phone. Tried syncing it over and over. 

 

Moderator edit: updated subject for clarity

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‎05-31-2021 17:03

‎05-31-2021 17:03

Welcome to the Fitbit Community, @nancvii.

 

Thank you for the information provided and for trying to resolve the issue with the Fitbit app before contacting us.

 

Our team is aware of this issue with the Hourly Activity Goal and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble this situation could have caused to you. We appreciate your patience and look forward to getting you back on track.

 

If you have any question, please let us know.

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