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App for ios not letting me log

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‎05-25-2019 17:55

‎05-25-2019 17:55

Today my Fitbit app for iOS stopped allowing me to add or log anything from the TODAY page. When I press to add something (ex. Adding my water), it acts like I clicked it to open, but it won’t actually open to log it. None of the items will open on the today page. I deleted and re-installed the app, and also turned off and restarted my phone; neither has helped. Please help!

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‎05-25-2019 18:12

‎05-25-2019 18:12

@0185 Last fitbit mobile app update for iOS seems to suffer from some bugs. Other thing you can try is to log out, reboot the phone and log back in to your app.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎05-28-2019 07:36

In response to Marrrmaduke

‎05-28-2019 07:36

@0185 welcome to our Fitbit Community! Regarding the data logging issues that your Fitbit app is experiencing, the information that shared my friend @Marrrmaduke is also helpful in order to have the Fitbit app working.

 

In addition, please provide a screenshot of the page that is not allowing you to log items. Please check out this page in order to learn how to add pictures to your posts.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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