05-29-2019 11:48
05-29-2019 11:48
Starting suddenly last night and continuing today, the app on my ipad is not updating with my versa even though it says it is synced. The data showing (only steps steps, water (unlabeled) and track your exercise) are for the last update yesterday. Is anyone else having this problem? Should I delete the app and try again? Thanks!
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05-29-2019 11:53
05-29-2019 11:53
@chemprofks Would you happen to install an update to Fitbit mobile app on iOS recently? You can try logging out and back in to Fitbit app. If this does not help, re-install the app.
05-29-2019 11:53
05-29-2019 11:53
@chemprofks Would you happen to install an update to Fitbit mobile app on iOS recently? You can try logging out and back in to Fitbit app. If this does not help, re-install the app.
05-29-2019 12:30
05-29-2019 12:30
It did update a couple of days ago. I went ahead and deleted then re-installed the app. It seems to be working okay now. Thanks for your help!
05-29-2019 13:14
05-29-2019 13:14
@chemprofks you're welcome! 🙂