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App won’t update my 250 steps per hour tile

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‎09-01-2019 19:01

‎09-01-2019 19:01

My Fitbit shows that I did my 250 steps per hour today however it won’t update on the app once I’ve synced.  I’ve restarted both my Fitbit and my phone but no luck.  Is there a problem today?

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‎09-01-2019 19:00

‎09-01-2019 19:00

My Fitbit shows that I did my 250 steps per hour today however it won’t update on the app once I’ve synced.  I’ve restarted both my Fitbit and my phone but no luck.  Is there a problem today?

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‎09-01-2019 21:17

In response to Mamareido

‎09-01-2019 21:17

Without knowing anything about what operating System that the Fitbit App is on, I will say that this is a known issue affecting some users of android phones. It probably is only affecting a few phones, but no-one seems to mention the phone type that is giving them the issue. 

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