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April 2020: Renpho app not allowed to connect on fitbit

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‎04-05-2020 06:12

‎04-05-2020 06:12

After this last software update on Fitbit, when I try to to Fitbit,  brings me to fitbit the deny and allowed but allowed button disabled.  Is a renpho problem? 

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‎05-14-2020 10:55

‎05-14-2020 10:55

@Humblestat It's good that the community is growing! Sorry for the delay in my reply.

 

Let me help you with your Renpho app not connecting with your Fitbit account. You can revoke Renpho's access from the Fitbit account settings and vice versa then relink them as you initially did.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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