help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Are the heart rate and floors accuracy issues fixed on Versa 3?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-03-2022 02:51 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-03-2022 02:51 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

After numerous conversations with support and moderators there still isn’t a fix for all of the issues that Fitbit have created; are you going to them or just ignore us all ?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎03-03-2022 03:11 - edited ‎03-03-2022 05:33

‎03-03-2022 03:11 - edited ‎03-03-2022 05:33

I’m missing gym workouts , heart rate measuring inaccurate and stair climb count its ridiculous …..plz fix these issues .  

Best Answer
0 Votes

‎03-03-2022 05:15

‎03-03-2022 05:15

No, they aren't. It seems they are focusing on new products.

p.asc.hk
Best Answer

‎03-03-2022 11:08

‎03-03-2022 11:08

Fix my issues !

Best Answer
0 Votes

‎03-03-2022 11:19

In response to RatDog1

‎03-03-2022 11:19

Hi @RatDog1  your post was merged into this thread you posted eight hours ago. It's easier to get responses if you keep your posts in one thread and keeps the forums more organized. I've notified a Fitbit Moderator about your posts and they should be by to address this with you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-07-2022 10:46 - last edited on ‎05-11-2024 09:13 by Fitbit Moderator

In response to Odyssey13

‎03-07-2022 10:46 - last edited on ‎05-11-2024 09:13 by Fitbit Moderator

Hi there, @RatDog1 and @deiG. @Odyssey13 Thanks for the heads up!

@RatDog1 and @deiG Thanks for taking the time to share your thoughts about the Versa 3. As you may know these issues have been reported to our team and they're working to identify a fix. I understand where you're coming from and apologize for the inconvenience this has caused. Your feedback is truly appreciated and while there isn't a time frame, please know your comments haven't gone unnoticed and will be passed along to keep our team informed of the impact to you and other members.

Best Answer