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BPM doesn't show on Restoration card

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‎12-24-2019 05:50 - last edited on ‎12-26-2019 09:01 by Fitbit Moderator

‎12-24-2019 05:50 - last edited on ‎12-26-2019 09:01 by Fitbit Moderator

When looking at the detail on the Restoration card, the bpm is not showing in front of header.   This does not happen on any of the other cards.

Capture+_2019-12-24-08-27-06.png

 

 

 

Moderator edit: updated subject for clarity

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‎12-26-2019 09:03 - last edited on ‎05-16-2025 08:13 by Fitbit Moderator

‎12-26-2019 09:03 - last edited on ‎05-16-2025 08:13 by Fitbit Moderator

@SunsetRunner It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your missing BPM data and thank you for sharing a screenshot. Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-26-2019 09:22

In response to AlvaroFitbit

‎12-26-2019 09:22

@AlvaroFitbit  By the time I ask for help, I've already tried the typical troubleshooting that is always suggested when something doesn't behave properly.  I should have mentioned that, but I didn't.

 

I did try what you suggested, but it did not change anything.  BPM still doesn't show on the Restoration card. 

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‎12-29-2019 11:35

In response to SunsetRunner

‎12-29-2019 11:35

@AlvaroFitbit where did you go?  It's been three days since I replied.  Problem still exists. Is there a fix in the works?  This is a premium feature that I'm paying for.

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